“Dnier” refers to ELITA & CO. PTE. LTD. (Registration Number: 200416862D), the parent company who owns and operates this website, and its subsidiaries, related entities and assigns.
These Terms and Conditions govern your use of this website. Please read the terms and conditions in full before you use this website. If you do not accept these terms, please do not use this website. Using this website implies that you accept these terms. We do occasionally update these terms from time to time without prior notification, so please refer back to them in the future.
You further acknowledge and agree that your access and use of this Website is dependent on third party service providers such as internet, network, connectivity or other link providers. Your payment for any Product purchased from this Website is processed by third party payment system providers and D’nier does not retain or process any such payment information. D’nier cannot guarantee the security of such third-party payment system(s) or any payment data on this Website, D’nier is not responsible for any acts or omissions of any third parties and disclaims any and all liability in connection with the acts, omissions or defaults of such third parties. Without prejudice to the generality of the foregoing, D’nier is not responsible for the results of any credit inquiry, the availability or performance of your connection to the Internet, including any internet service provider. By using this Website, you expressly relieve D’nier from any and all liability in connection with the acts, omissions or defaults of such third parties.
To the extent that any exclusion of liability under these Terms and Conditions is not permitted by law, the aggregate cumulative liability of D’nier and our affiliates under any Order shall in any event not exceed the sum that you have paid to us for the sale of products under that Order.
YOU AGREE TO INDEMNIFY US AND HOLD US AND OUR PARTNERS, AFFILIATES, SUBSIDIARIES, ADVERTISING AGENCIES, AGENTS AND THEIR EMPLOYEES, OFFICERS, DIRECTORS, AND REPRESENTATIVES HARMLESS FROM ANY CLAIMS, LOSSES, AND DAMAGES, INCLUDING REASONABLE ATTORNEYS’ FEES, ARISING OUT OF YOUR ACCESS OF, USE OF AND/OR PARTICIPATION IN THIS WEBSITE, INCLUDING:
An order may be placed by completing and submitting the necessary details after creating an account on our Website. You are responsible for ensuring the accuracy of all orders placed, and all orders will be deemed to be irrevocable and unconditional upon transmission through our Website. We shall be entitled, but not obliged, to process such order(s) without your further consent and any further reference or notice to you.
We only accept VISA, MASTERCARD, AMEX PAYPAL, and Bank Transfer.
We try to be as accurate as reasonably possible in our descriptions of products available for purchase through the Website. However, our products may vary slightly from their pictures. The images of the products on our Website are for illustrative purposes only. Colours may appear slightly different in reality due to studio lighting conditions, or variances in computer screen calibration. We do however strive to ensure that the screen colours are true to life, as much as possible. We do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.
Minor variations in measurement (within 1 inch) are not considered a defect. You are responsible for ensuring that your sizing measurements are accurate. If you believe you have received a defective item, email us at firstname.lastname@example.org with your order number, and a photograph of the defect and we will attend to you as soon as we can.
We accept exchange OR returns for items* that are unworn, unwashed, unaltered, and with its tags intact.
*Excludes: orders made with the use of promotional codes, sales items, and accessories.
Before you file for any exchange or returns, please note the following:
You are responsible for all postage costs for any exchanged or returned items. Do kindly note that all return packages are dealt with via mailing only. If an item returned does not meet the requirements for returns set out above, we reserve all right to reject the return and any request for a refund. You are responsible for the item until it reaches us and kindly retain all proof of mailing until an acknowledgement has been sent.
If we accept your return, we will make any refunds due to you as soon as possible and generally within 14 days from the day on which we receive the returned Product. PPlease note that refunds will be provided only in the form of an online gift voucher. Delivery fees, if any, will not be refunded. Cash refunds are not provided for returns.
If you believe that we have delivered the wrong item to you, please email to email@example.com with your order number, and a photograph of the incorrect item delivered. Once verified, we will request that you to proceed with sending your item back to us, for which your postage will be reimbursed. Please note that items must be unworn, unwashed, unaltered, and with its tags intact. If the corrected item is no longer in-stock, store credit or refund will be issued instead.
The cost of delivery for your Order will be displayed to you on our Website. We offer international shipping and you may refer to our Delivery & Shipping policy for more details.
Orders are processed and dispatched from our warehouse to our local delivery partner within an estimated 3 working days without any specific time stated. Our local delivery partner shall deliver the Product to the address specified in your Order.
If delivery of your Product is delayed, we will inform you accordingly and the Product will be dispatched after it becomes available. The time for delivery shall not be of the essence, and neither we nor our agents shall be liable for any delay in delivery howsoever caused.
We’ll be in touch via email in the event of a bounced parcel. However please note that, without prejudice to any other right or remedy available to us, we may charge you for storage costs and any further delivery costs if you repeatedly fail to collect your parcel despite multiple attempts of delivery to you.
Bounced parcels that are unclaimed after 6 months will be deemed as D’nier’s property and no compensation will be offered as sufficient response time has been given.
We will relinquish all responsibilities of the Product/Products from the time we deliver the Product(s) to the address stated in the Order. The responsibility of the Product(s) will be transferred to you as the rightful owner of the Product/Products which is the subject of your Order once we have received payment in full for your Order.
We may change any content or material on our website at any time. Any of the content or material on the Website may be out of date at any given time, and we are under no obligation to update the Website. We shall not be liable if for any reason the Website, or any portion thereof, is unavailable at any time or for any period. We reserve the right to refuse any and all current or future access to and/or use of the Website without prior notice to you.